Reports to: Director of Communications
Location: Franklin, TN
Job Summary
Loam Media/Family Radio is looking for a Donor Communications Manager with a strong commitment to serving Jesus Christ and reaching the masses with God’s word. The DCM is responsible for planning, managing, and executing donor-focused communications that strengthen relationships, build trust, and support fundraising and retention goals. This role oversees mass donor communications including stewardship, direct appeals, annual giving materials, and surveys, ensuring messaging is clear, accurate, timely, and aligned with organizational priorities. The Manager partners cross-functionally to translate donor insights and performance data into effective communication strategies.
As our Donor Communications Manager, you get to…
- Contribute to the planning and execution of donor communications strategies aligned with revenue, retention, and engagement goals.
- Support ongoing planning for donor communications, including goals, timelines, budgets, and results tracking.
- Partner closely with cross-functional internal teams, including Marketing, Donor Relations, and Programming, to ensure donor communications are aligned, accurate, and well-coordinated.
- Surface trends, insights, and recommendations to the Director, Communications.
- Manage mass donor communications across channels, including stewardship updates, direct appeals, annual giving statements, and surveys.
- Ensure consistent brand voice, tone, and messaging accuracy across all donor communications.
- Own end-to-end project management for donor communication initiatives, including master timelines, content development, creative reviews, approvals, and delivery.
- Write, edit, proofread, and provide quality assurance for donor-facing content as needed.
- Translate performance data, testing results, and donor insights into recommendations to improve retention and response.
- Prepare and distribute project summaries, outcomes, and return-on-investment reporting.
- Collaborate with internal teams to gather donor stories and testimonials that demonstrate impact.
- Manage relationships with external vendors and partners.
- Manage approved budgets and review invoices.
- Establish internal review and approval processes.
- Coordinate data coding and reporting accuracy.
- Evaluate and recommend delivery tools and channels.
- Oversee the Listener Services Team.
This job might be for you if…
- You have a strong desire to reach more people with Gods word.
- You have a bachelor’s degree or equivalent professional experience required.
- You have three or more years of experience in fundraising communications, donor marketing, or nonprofit communications.
- You have demonstrated excellence in written communication.
- You have strong understanding of donor motivations.
- You have campaign development experience.
- You have strong organizational and analytical skills.
- You have cross-functional collaboration ability.
- You have technical proficiency and adaptability.
What We Offer
- Salary range: $65k-$75k
- 403(b) retirement plan
- Medical stipend
- Dental & life insurance benefits
- Paid Time Off
- Paid Holiday’s
About Our Company
Loam Media, Inc. (Family Radio) is a legacy Christian non-profit religious multi-media ministry based in Franklin, Tennessee with its primary purpose to proclaim the Bible, the Word of God. Our culture is a nurturing and welcoming family environment.
Loam Media Inc. is a 501(c)(3) Charitable Organization with a religious exemption allowed to legally require a candidate for their open positions to sign a statement of faith.
If interested in this position, please send your resume and cover letter to: jobs@familyradio.org